Coincurve
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Knowledge base
FAQ
Overview
6
What makes Coincurve better than competitors?
What countries do you support?
Will you support more countries in the future?
What is the difference between Bitcoin and other virtual currencies?
Will you offer any more virtual currencies in the future?
View all 6
Troubleshoot
8
I never received my coins. What's taking so long?
Oh No! I entered the wrong receiving address, are my coins lost?
I changed by mind, can I get a refund?
Why was my transaction cancelled?
Why was my Visa / Mastercard rejected?
View all 8
General Product
9
How do I buy Bitcoins using Coincurve?
How do I sell Bitcoins using Coincurve?
How do I buy eGift cards using Coincurve?
Do I need to signup to Coincurve to buy, sell or spend Bitcoins?
Do I need to provide personal identification?
View all 9
Wallets & Addresses
8
What is a Bitcoin wallet?
Are there different types of wallets?
Are wallets free?
Does Coincurve provide a wallet service?
What type of wallets does Coincurve recommend?
View all 8
Pricing
5
What are your fees?
Do you charge trading fees?
Do you charge mining fees?
Why are prices updated every 10 minutes?
How much can I buy, sell or spend?
Security
3
Is Coincurve secure?
Are my coins safe?
Is my personal information safe?
Interac e-Transfer
5
What is INTERAC e-Transfer?
Is INTERAC e-Transfer instant?
How long does it take to process my INTERAC e-Transfer?
Are there any fees for using INTERAC e-Transfer
What banks or credit unions does INTERAC e-Transfer support?
VISA / Mastercard
6
Do you use a Third-Party Service Provider for VISA & Mastercard purchases?
Does my Visa / Mastercard have to be a Canadian Dollars (CAD denominated) card?
Are there additional fees using Visa and Mastercard?
Do I need to provide government ID and a seflie?
Why are purchase limits higher for Visa / Mastercard?
View all 6
Flexepin
7
What is Flexepin?
What is so good about Flexepin?
How long does it take to process my Flexepin payment?
Where can I get Flexepin?
How much are Flexepin vouchers?
View all 7
Gift Cards
9
What gift cards do you sell?
Will you offer different gift cards in the future?
How will I receive my gift card?
How long does it take to process my Bitcoin payment?
What are the fees for purchasing a gift card?
View all 9
Help Desk Software
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