Coincurve

Overview 4

• What makes Coincurve better than competitors or exchanges?
• Why do you only offer Bitcoin and Bitcoin Cash?
• What is the difference between Bitcoin and Bitcoin Cash?
• Will you offer any more digital currencies in the future?

Troubleshoot 7

• I never received my coins. What's taking so long?
• Oh No! I entered the wrong receiving address, are my coins lost?
• I changed by mind, can I get a refund?
• Why did my INTERAC e-Transfer get cancelled?
• Why doesn't my Flexepin voucher work?

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General Product 10

• How do I buy Bitcoins using Coincurve?
• Do I need to signup to Coincurve to buy Bitcoins?
• Do I need to provide personal identification documents?
• Why do I need a valid mobile number for my coin purchase?
• Why do I need to record an audio clip of myself?

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Wallets & Addresses 9

• What is a Bitcoin wallet?
• Are there different types of wallets?
• Are wallets free?
• Does Coincurve provide a wallet service?
• What type of wallets does Coincurve recommend?

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Pricing 5

• What are your fees?
• Do you charge trading fees?
• Do you charge mining fees?
• Are there any other hidden costs?
• Why are prices updated every 10 minutes?

Security 3

• Is Coincurve secure?
• Are my coins safe?
• Is my personal information safe?

Interac e-Transfer 4

• What is INTERAC e-Transfer?
• Is INTERAC e-Transfer instant?
• How long does it take to process my INTERAC e-Transfer?
• What banks or credit unions does INTERAC e-Transfer support?

Flexepin 7

• What is Flexepin?
• What is so good about Flexepin?
• How long does it take to process my Flexepin payment?
• Where can I get Flexepin?
• How much are Flexepin vouchers?

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